Last updated: 1 March 2025

 

1. Introduction

 

These Terms & Conditions apply to the business strategy, consultation, and implementation services provided through otteliendorland.com. By purchasing any service, the client agrees to the following terms.

 

2. Services Provided

 

The services offered include business strategy reviews, consultations, and implementation support. The scope of work depends on the selected service package.

 

3. Payment Terms

    •    Full payment is required upfront.

    •    Partial payments may be granted under special conditions at the sole discretion of the service provider.

 

4. Refund & Cancellation Policy

    •    Cancellations are allowed before work begins.

    •    Once work has started, no refunds will be issued, as the service is based on time and expertise.

 

5. Client Responsibilities

    •    Clients must provide necessary access and respond to communications promptly.

    •    Daily access is provided during the engagement period.

    •    After project completion, general inquiries may be answered at the discretion of the service provider.

 

6. Delivery Timelines

    •    Standard service: Completed within 10 business days.

    •    Higher-tier services: Support provided over three months.

    •    Middle-tier services: Timeline to be determined.

 

7. Liability & Disclaimers

    •    Results depend on client implementation.

    •    The service provider is not responsible for business outcomes if recommendations are not fully executed.

    •    If all provided guidance is followed and expected results are not achieved, a review and refinement of the work may be offered.

 

8. Intellectual Property

    •    All deliverables are fully transferred to the client upon completion.

 

9. Governing Law

    •    These Terms & Conditions are governed by the laws of Australia.